When you’re trying to download or update the game in Google Play Store, you might be prompted with an error message. There is also a current problem in Google Play Store that says your "Device is not compatible" with the game, even if your device supports the application.To clear these problems, please try the following:

Clear Apps Cache
  1. Go to Settings > Apps > All 
  2. Select Play Store > Clear Cache & Data
  3. Select the game > Clear Cache and Data
  4. Try downloading the game again
Unmount SD Card (if applicable)
  1. Go to Settings > Storage > Unmount SD Card
  2. Try downloading the game again
  3. Re-Mount SD Card by Navigating to Settings > Storage > Re-mount SD Card
Reinstall Google Play Store
  1. Go to Settings > Apps > All
  2. Select Google Play Store > Uninstall Updates
  3. Try downloading the game again